Qued’s solution aims to increase productivity, reduce errors, and minimize delays in scheduling truck pickup appointments. This addresses a crucial pain point in the industry, where manual processes have long been the norm. In a recent JOC.com article, Eric Johnson, Senior Technology Editor covered Ryan Transportation’s adoption of automated appointment scheduling through Qued as an example of this.
Jeff Henderson, Ryan’s senior VP, highlighted the benefits of automated appointment scheduling to the 3PL saying: “Prior to having the automated system, it was pretty much a tedious manual task… Now, we’ve eliminated manual data entry while increasing confidence among our shipper customers and improving engagement with carriers.”
Qued’s entry aligns with a growing industry push towards automation:
- CH Robinson and RXO have also implemented automated scheduling tools.
- A consortium of brokers and TMS providers is working on creating a common technical standard for appointments.
Prasad Gollapalli, Qued’s CEO, emphasized the far-reaching impact of efficient appointment scheduling in the article as well adding: “There are certain areas in trucking that are the root areas of other problems… There is a lot of inefficiency and high costs that stem from appointment scheduling.”
As the logistics industry continues to evolve, solutions like Qued’s automated scheduling system are poised to play a crucial role in optimizing operations and reducing costs across the supply chain. Read more in JOC here.