FreightVana, a tech-forward brokerage firm based in Arizona, faced a pivotal challenge as it scaled operations. To meet increasing demand and maintain efficiency, FreightVana needed a streamlined scheduling solution. By leveraging Qued’s AI-powered scheduling platform integrated with e2open’s API capabilities, FreightVana transformed its operations, simplifying appointment scheduling and driving measurable results.
The Solution
To address these scheduling inefficiencies, FreightVana turned to Qued’s smart scheduling platform integrated with e2open’s scheduling API. Qued uses advanced algorithms and AI to automate appointment scheduling tasks, while e2open’s API provides seamless connectivity to their transportation management system (TMS). Qued joined forces with e2open to provide FreightVana with a seamless, automated scheduling solution.
By leveraging Qued’s platform, FreightVana fully automates load appointment scheduling, as Qued’s solution directly integrates with e2open’s scheduling API on its TMS platform. This integration replaced manual scheduling processes with AI-driven precision, allowing FreightVana to focus on strategic tasks instead of repetitive administrative work.
The integration required no complicated projects or lengthy development processes. With the existing connection between Qued and e2open, FreightVana was up and running quickly. This speed of implementation ensured that the solution delivered immediate results.
Qued reduced the time required to schedule each appointment by over 60%. Further, the automated system helped FreightVana avoid the costs associated with staffing additional employees for scheduling tasks.
Qued’s AI algorithms enabled FreightVana to secure better appointment slots by automating the scheduling response process. Faster responses ensured that FreightVana’s carriers could optimize truck drivers’ schedules, avoid unproductive waiting times, and reduce greenhouse gas emissions caused by idle trucks.
Results
40% Reduction in Manual Workload
The scheduling team at FreightVana saved substantial time, reducing manual scheduling efforts and allowing employees to focus on value-added activities such as relationship building and improving operational strategies.
Scheduling Time Cut by Over 60%
This dramatic improvement not only saved labor costs but also ensured FreightVana remained competitive by securing optimal time slots.
Scalability and Reliable Operations
With Qued’s fully automated solution integrated with e2open, FreightVana gained a scalable system that effortlessly handled the rising volume of scheduling tasks. The integration also ensured reliability, with Qued’s platform maintaining uptime and consistent performance without troubleshooting.
Improved Customer and Carrier Relations
FreightVana’s ability to automate scheduling increased its reliability with both shippers and carriers. Automated processes meant fewer missed appointments and delays, boosting overall customer satisfaction.
Testimonials
Conclusion
FreightVana’s partnership with Qued and e2open illustrates the transformational power of combining AI-driven automation with a robust supply chain management platform. By reducing manual scheduling and improving efficiency, the partnership has positioned FreightVana to scale confidently, reduce costs, and have the ability to focus on strategic growth initiatives.
