Qued works with facilities’ required scheduling channels and handles the process seamlessly, regardless of whether they use email, portals, or phone calls.
For facilities that schedule entirely over email, Qued receives messages, extracts the details, and sends the appropriate responses based on the request and your preferences. Confirmations are captured and written back into the TMS.
Portals
When facilities provide an appointment scheduling portal, Qued can connect, log in, submit requests, confirm appointments, and update your TMS automatically. This includes platforms used by retailers, distributors, and warehouse networks.
Phone calls
Facilities that require a call to schedule are no problem for our automation. We use AI to place calls, handle the conversations, and confirm appointments. The result is recorded automatically in your TMS.
The scheduling happens everywhere. The visibility stays in one place.
Qued automated scheduling works directly within your TMS, including McLeod, Revenova, Aljex, TMW, Truckmate, TAI and more. For teams using other systems, Qued is available through direct API connection.
See Qued At Work
We’ll walk through the workflow and show you how easy it is, for any facility.