When there is a scheduling problem due to slow processes, errors, or changes, your drivers and your business are the ones that suffer. Qued automation is here to give you better control over your appointment scheduling.
1
Trigger
A load in your TMS requires an appointment. That request is sent to Qued automatically.
2
Method Identified
Qued determines how that specific facility schedules: email, portal, or phone.
3
Communication with Facilities
Qued handles the scheduling using the required method: sending emails, logging into portals, or placing calls.
4
Confirmation Captured
Once the facility confirms, Qued records the appointment details.
5
Synced Back to TMS
The confirmed appointment is written back into your system automatically.
From your team’s perspective, the appointment simply appears where it should be
Set customized preferences to help you secure an appointment that fits your drivers’ needs and supports HOS planning. If there are driver delays, we make the process fast and easy to reschedule.
Because communication happens immediately and consistently, confirmations come back faster. There is no delay from the time the request is triggered by automation, which improves access to available time slots.
Your team can eliminate the time they used to spend on email, portals, or phone calls managing scheduling conversations. These steps are handled automatically, with confirmed appointments returned directly to your system.